AN POST: Orders placed before 5:00 p.m. Monday - Friday are shipped the same day. DPD: Orders placed before 1:30 p.m.Monday - Friday are shipped the same day.
Orders placed after that time or during the Weekends and holidays are shipped the next working day.
ESTIMATED DELIVERY TIME
Ireland & Northern Ireland: 1-3 working days. However, 90% of our orders are delivered the next working day! European Countries: 2-5 working days depending on the destination Country.
WWHAT DAYS DO WE DELIVER
AN POST - Delivery available on Monday - Friday. Saturday (Urban area only) DPD - Delivery available on Monday - Friday. Saturday (Urban area only)
Important: Sunday & Bank Holiday - No deliveries.
TO AVOID DELAY OR NON-DELIVERY
Make sure you have provided the correct Address
Best if you or another person is there to receive the parcel
Your Phone Number is working
JUST ONE MORE THING...
We aim to meet these delivery times, but deliveries may take a little longer during busy periods like Christmas, Easter etc.
Occasionally, force majeure events, such as extreme weather conditions, may affect these delivery services for a limited time, resulting in changes to our cut-off times and/or delivery times. However, we will always work hard to keep these temporary changes to a minimum.
We cannot be held liable for any lost or stolen parcels due to any specific delivery instructions left for the carrier.
If we have to re-deliver the parcel due to a fault of the customer, e.g. incorrect address, invalid/missing eircode, wrong contact number or nobody present at the address to sign for the parcel, there will be a charge of €4.99 to cover our freight, shipping and handling costs.
AVAILABILITY OF PRODUCTS
Availability of each item is displayed but if we are unable to dispatch the order because we are out of stock ordered product we will try to contact you first to see if you would like another flavour or replace the product with another. Alternatively, we will ship only available products and issue a refund for out-of-stock items.
